We realize that some months are busier than others, and sometimes your rent check sits in the console of your car for days and never quite makes it to the rental office. And then there's that dripping faucet that you somehow to call about on your drive to work. You remember seeing a flyer on your door yesterday, something about a pool party, but you can’t remember the date and definitely can’t find the flyer.
To overcome these hurdles, and to make living at a DeSouza Brown community even more hassle-free, we have implemented a comprehensive online resident service that is available to you 24 hours a day, 7 days a week, and never closes for holidays or for bad weather. It is called RENTCafé .
By signing up for RENTCafé, you can sign up for automatic rent payments at no cost to you.* RENTCafé also allows you to submit service requests and check community events, all from your mobile device or computer. You can instantly update your contact information, view your account balance, and check on the status of a previously submitted service request.
If you would like more information on RENTCafé or would like to request assistance in setting up your account, please contact your leasing office and a professional staff member will be able to help.
*payments made via ACH debit have no surcharge. If you choose to pay with a credit card, there is a $30 convenience fee.